Effective Date: June 1 2025
Last Updated: July 3 2025
MCC Agency (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communications. This Privacy Policy outlines what data we collect, how we use it, how we protect it, and your rights regarding that information.
1. Information We Collect:
We collect both personal and non-personal data to better serve you and operate efficiently.
a. Personal Information You Provide Voluntarily
This includes any data you provide through contact forms, appointment scheduling, or service inquiries. Examples include:
Full Name
Business Name
Email Address
Phone Number
Location / Service Area
Details about your business goals or services
We collect this information when you:
Book a discovery call
Fill out a lead or contact form
Send us a direct message or email
b. Automatically Collected Information
When you use our website, we automatically gather technical and usage data such as:
None
2. How We Use Your Information:
We only use your information for legitimate business purposes, including:
Service Delivery: To respond to inquiries, schedule calls, and provide our marketing services.
Lead Management: To track and optimize the effectiveness of your lead generation campaigns.
Customer Support: To provide technical or onboarding support when needed.
Marketing Communication: To send newsletters, offers, or updates with your consent.
Business Analytics: To monitor website performance, user behavior, and advertising performance.
Legal Compliance: To comply with applicable laws and enforce our terms and agreements.
We do not use your information to make automated decisions or profiling without consent.
3. Sharing Your Information:
We respect your privacy. We do not sell or rent your personal information.
We may share your data under the following circumstances:
With service providers we use to run our business (e.g., CRM tools, email platforms, ad platforms, payment processors). These third parties are contractually obligated to keep your data confidential and secure.
With legal authorities if required to comply with law enforcement, court orders, or legal obligations.
In case of a business transfer, such as a merger or acquisition, where data may be transferred to a new entity under the same privacy standards.
4. Data Security:
We take the protection of your information seriously and implement reasonable physical, technical, and administrative safeguards to prevent unauthorized access, loss, misuse, or disclosure. Measures may include:
SSL encryption on our website
Restricted access to internal systems
Use of secure third-party platforms
Regular backups and data integrity checks
However, no system is 100% secure. While we do our best, we cannot guarantee complete immunity from hacking, breaches, or unforeseen events.
5. Your Privacy Rights:
As a user, you have the right to:
Access your personal data that we store
Update or correct inaccurate data
Request deletion of your personal data (subject to legal exceptions)
Withdraw consent for marketing communications at any time
Request a copy of your data in a portable format
To exercise these rights, contact us.
We will respond within 30 days of your request, in compliance with Canadian and international privacy laws.
6. Cookies & Tracking Technologies:
We use cookies and similar technologies to:
Improve website performance and loading speed
Personalize your experience
Track user activity to measure ad performance
Analyze how visitors use our site
You can disable cookies in your browser settings. However, this may limit functionality or performance on our site.
7. Third-Party Links:
Our website may contain links to external websites, plugins, or services not operated by MCC Agency. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing personal data.
8. Children’s Privacy:
We do not knowingly collect or solicit information from individuals under the age of 18. If we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete it. If you believe a minor has submitted personal information, please contact us.
9. International Users:
If you are accessing this website from outside Canada (e.g., the United States), be aware that your data will be processed in Canada. By submitting your information, you consent to its transfer and processing according to Canadian data protection standards.
10. Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. When we make updates, we will revise the “Effective Date” at the top of this page. Your continued use of our services constitutes acceptance of any changes.
11. Contact Us:
If you have any questions about this Privacy Policy or our practices, you can contact us directly:
12. Messaging Consent: Opt-In and Opt-Out
By submitting your information through our website, forms, or communication channels, you consent to receive marketing and service-related communications from MCC Agency. This may include:
Email updates and newsletters
SMS/text messages related to service delivery, appointment reminders, or offers
Phone calls to discuss services or leads
These messages may be sent using automated systems or manual outreach.
Opt-In
When you complete a contact form, book a call, or provide your phone number or email, you are voluntarily opting in to receive communications from MCC Agency for marketing and operational purposes.
You may also be prompted to check a consent box explicitly authorizing these messages, especially for SMS or promotional calls.
Opt-Out
You can opt out of marketing communications at any time:
Email: Click the “Unsubscribe” link in any email we send
SMS/Text: Reply “STOP” to any text message
Phone: Inform our team that you no longer wish to be contacted
Please note that transactional or essential service messages (e.g., billing updates, appointment confirmations) may still be sent if you are an active client, even after opting out of marketing communications.
We will process opt-out requests promptly in accordance with applicable laws.
Email: [email protected]
Website: mccagency.us